Flooding Event in Eastern Kentucky

8/15/2022 (Permalink)

Pictured: our technicians cleaning out a home impacted by flood damage.

Flood Damage: We are Here to Help

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help during recent flooding events. Our team is on the ground ready to help those in need. Our own community has been hit by the flooding, and we want to help our community rebuild.

In the past several years, our team has traveled thousands of miles to reach our customers. Our national brand has a way to reach all of our customers in need. We get calls and dispatches from the local office, and we send a team and supplies as soon as possible. 

This past month our team has been in Eastern Kentucky. Small eastern Kentucky communities were impacted by record-breaking flooding. 

At home and on the road, our team and hero technicians are here to help! We will continue to be in EKY to help with the huge amounts of people who need assistance. 

Flood Season: We are Here to Help

8/10/2022 (Permalink)

In the past several years, our team has traveled thousands of miles to reach our customers. Our national brand has a way to reach all of our customers in need. We get calls and dispatches from the local office, and we send a team and supplies as soon as possible. 

This past month our team has been in Eastern Kentucky. Small eastern Kentucky communities were impacted by record-breaking flooding. Massive amounts of rainfall created damage all across the state. Our team was one of many to go help out in this monumental event. 

Our team worked with customers over several areas in eastern Kentucky that had water damage from flooding and heavy rainfall. They have stayed for weeks to help get these customers' homes back "Like it never even happened."

At home and on the road, our team and hero technicians are here to help! We will continue to be in EKY to help with the huge amounts of people who need assistance. 

Are you storm ready?

7/22/2022 (Permalink)

Be Prepared, On and Off Storm Season

Do you have a plan in case of an emergency storm situation? The best way to combat storms is to have a plan ready that your family knows forward and backward in case storms are near. There are several ways you can keep your home and family safe when a storm is imminent. 

• Watching the weather for flood watches and warnings
• Keeping storm drains near your property clear of debris
• Unplugging electrical appliances
• Ensuring your sump pump drains, and pipes are in working order
• Cleaning your gutters and downspouts

Keeps these tips handy during (and before) storm season. If storm damages occur in your home or business, call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties at 859-248-4159.

Is your family storm ready?

7/22/2022 (Permalink)

In the last blog, we discussed how to keep the outside of your home storm ready when storm season is upon us. There are also ways to keep your family and inside of your family safe when storms could hit. Keep these tips in mind, and tell your family so you can all be prepared if a disaster strikes:

1. Have a generator for freezers, or remove items to another area with electricity. 
2. Have a safety plan with a safety kit 
3. Know that these appliances need to be unplugged and turned off so they don't overload and blow a circuit or blow out your appliance. 

• Electric space heaters
• Stoves
• Washers and dryer
• TV
• Microwave ovens
• Computers
• Refrigerators and freezers

When you have a safety plan and have your home storm proofed, you can plan for a better emergency. 

Prevent Debris After Storm Damage

5/19/2022 (Permalink)

Keep your trees pruned to limit debris.

Wind and storm damage creates a mess by tracking debris like branches, leaves, and even shrubbery into your yard, or worse on your home, or through a window at your business. Wind can be strong enough during certain storms to bring debris into contact with your house at a powerful enough force to cause damage. Before storms and heavy rain impact your building or property, there are a few steps you can take to prevent them.

The best way to combat these damages is through prevention, here are some tips to avoid these issues: 

Prune (Cut Back) your trees, shrubs, or even big plants. These can be ripped apart during storms and give you a damaged roof, window, or other problems. When a tree has a disease, is leaning, or branches are hanging out-- it can cause worse damage because it is already at risk because of these weaknesses. 

Another risk is when these branches are near power lines. You want to have a professional from your city or utility company remove these prior to a storm. This keeps them healthy and less likely to break a part to create damage or cut out electricity by taking down a power line. 

Wind and storm damage can happen to anyone's home or business. Try to keep the area around both cleaned up before storms to prevent flying debris, dirt, trash, or other moveable objects from damaging your property.

What do you do after flooding?

4/19/2022 (Permalink)

Flood Safety Tips

Flood Waters 101

A lot of resources will give you updates on how to handle floodwaters before and during the emergency. We are going to give you some tips on what to do AFTER the flood is subsiding. Here are a few tips on how to handle flooded areas in your home or surrounding areas. 

• Avoid driving through flooded areas and standing water.
• Do not drink flood water or use it to wash dishes, brush teeth, or wash/prepare food.
• If you evacuated: return to your home only after you know that your water is safe for drinking and bathing.
• Throw away any food and bottled water that comes/may have come in contact with floodwater.
• Prevent carbon monoxide (CO) poisoning. Use generators at least 20 ft from any doors, windows, or vents in or around your home

Richmond Prepare for Storm Season

3/24/2022 (Permalink)

Create your Emergency Kit to prepare for storm season.

Get your Emergency Kits Ready

Storm season has already begun in Kentucky. Not only are there heavy rains and winds, but tornadoes are a concern. During these times, you want to make sure you and your family are prepared. Storms can take a turn for the worst sometimes, so staying prepared is the best way to stay safe. Here are a few tips to prepare emergency kits, protect your home, and get your family ready for a storm emergency: 

1. Trim Trees in your front and backyards

Pruning trees and shrubs can keep heavy branches from falling and damaging your roof or becoming dangerous wind-blown debris. 

2. Prepare an Emergency Preparedness Kit

Let everyone know of the plan, and work out who needs what for specific needs in your preparedness kit. Here are a few items that everyone needs for their own kit:

• Non-perishable items of food
• First aid kit
• Flashlights
• Battery-powered radio
• Extra batteries
• Water
• Moist Towelettes

3. Anticipate Power Line Outages

Have flashlights and batteries on hand and make sure you know how to shut off the power to your home. Turn off the electricity if you see rising floodwater, downed power lines, or need to evacuate.

4. Prepare for Evacuation, if necessary

Sometimes, storms become too powerful to shelter in place. Prepare a bag/suitcase/ or kit that can be by your side in case of an evacuation right before a storm.

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When storm emergencies occur, we want you and your family to be prepared. Follow those tips and stay tuned into your local weather so you have the best chance of being fully prepared. 

Sump Pump Failure?

3/17/2022 (Permalink)

Sump Pump maintenance is key!

How to Maintain Your Sump Pump

When water damage occurs, you want your sump pump in prime condition. Basements can be damaged from water and flooding that backs up your sewer. A sump pump is key to keeping your home free from these dangers. Sump pumps are amazing at helping your home stay water-free, but they require some maintenance. 

Here are a few ways to keep your maintenance days easy with your sump pump: 

1. Keep it Clean- Sump pumps are notorious for calcium buildup. The best way to keep it working properly is by using a bleach solution or a decalcifying solution to clear it off.
2. Check the Seals- The seal on your sump pump is key to having the lid stay closed. A loose lid can host several problems. It can expose the basement to moisture that is within the sump pump. It can also let in debris which could cause the sump pump not to work properly when you need it to. 
3. Test the Trigger- When you have a sump pump, testing it is the best way to make sure it is ready for water damage. Throw water on the sensor to make sure the pump kicks on. A trial flood can make sure your sump pump is working and ready for flooding season.

A sump pump can be the best tool for your basement. The only way it can be effective is to keep it updated. When floods occur in Richmond and surrounding areas, you want to be prepared!

Power Outages from Spring Storms

3/10/2022 (Permalink)

Power Outage Protection during Richmond storms:

• Only use generators outdoors and away from windows.

• Do not use a gas stove to heat your home.

• Disconnect appliances and electronics to avoid damage from electrical surges.
• Have alternate plans for refrigerating medicines or using power-dependent medical devices.
• If safe, go to an alternate location for heat or cooling.
• Check on neighbors.

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.

When storms occur, power outages can be a crucial time that creates even more emergencies. Be prepared, so when storms hit you and your family are safe.

A Second Storm Season

8/17/2021 (Permalink)

Fall Storm Season

Everyone knows to keep their homes in top shape during spring storms, but autumn storms could start at any time. When you think fall, you think of pretty leaves and cool weather. But, these fall storms can cause power outages and other damage. Here are a few ways to keep safe: 

• Keep flashlights around your home. 
• Do not open refrigerators unless you absolutely have to, to keep items cold. 
• Turn off any electronics so there is not a power surge when the electricity is turned back on. 
• Watch your sump pump closely, so you do not end up with excess water damage.
• Be cautious when it is cold during these power outages, and keep safe. Do not use gas stovetop, ovens, or other grills to keep warm. These can lead to dangerous conditions. 

When storms happen, it is always better to be safe rather than sorry you did not have a game plan of knowing how to handle it. Richmond water and storm damage can occur, but you can prepare! 

Richmond Storm Damage: How to Protect your Business  

8/11/2021 (Permalink)

Get your Emergency Ready Profile today!

How to Protect your Business Before the Storm

When storm damages occur, business owners are not always prepared. There are a few ways to help protect your business before the storm even hits. We have listed some tips to proactively protect your business to minimize damage and sometimes it creates an environment for no damage at all. Here are the tips below: 

• Clean the gutters prior to storm season
• Back up Computers and Data on separate roms or drives 
• Stay on top of repairs to minimize damage later
• Check landscaping to make sure there are no run-offs or places to pool water damage into your commercial property
• Protect the Property - double check commercial insurance 

Following these quick tips can help create a place of business that does not need after storm cleanup because of the proactive work you created beforehand. Another tip to protect your business is to get with us and get an Emergency Ready Profile to keep all of your information in one easy to reach the place. We can help you know which information you need and where to store it. This way if damage does occur, you can reach out to first responders and restoration services much faster. 

Finding the Water that is Hidden in your Berea Home

7/23/2021 (Permalink)

In this version of finding hidden water damage, SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties gives you tips for the cleanup process. 

When water infiltrates your home, the best way to start is to get professionals to remove the water. Getting the water you can see out of the home is the first step. 

Next, think of these spaces are key areas water could be hiding after water damage in your Berea home. 

• Small Spaces: In small spaces, like crawl space and ground floor, could have water in materials, plumbing, and wiring. When these spaces get water damage that is left untreated can create mold or harbor pests and rodents. 
• Crawl Spaces: When dealing with crawl spaces, there are a few ways to get it dry. Letting a professional check it after water damage is one of the best ways. Also, it may need to be sealed off with a special coating to prevent moisture from coming back in.

Water damage in your Berea or Richmond home can be remediated in a few different ways. But, calling SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is the best way to get water damage out and keep it out. 

Flooded basement in your Richmond home

7/23/2021 (Permalink)

What to do when a flood occurs in your Richmond home? 

When a flood occurs in your Richmond or Berea home -- the best thing to do is call for help. Once you are in a safe spot, call your insurance company. Usually when your home is flooded other homes are flooded too. Getting on the insurance company list for adjusters is the best way to get your home cleaned more timely. 

Another thing you can do when your home is flooded is trying to dry your home shortly after it happened. The best thing you can do is wear Personal Protective Equipment. Floodwaters are typically dangerous and have contaminants. The best thing to do is have professionals help dry out your home. 

Once the water has been properly cleaned up, the best thing to do is to get rid of contaminated items in the home. Personal items that cannot be cleaned or you do not want to keep after water contaminants in it. 

The final step after floodwaters are in your home is to make sure to sanitize and disinfect your home. Safety is key during floodwater damages. If there are no safe ways to clean up and disinfect your home or business, call someone else for help. Calling a professional, like SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is the best way to safely and efficiently clean your home or business from floodwaters. 

Storm Team --We are Here to Help

5/21/2021 (Permalink)

We've updated our map lately to add more states to illustrate the states we have helped during storm season.

Storm Team Update

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties works 24/7 to make sure the local community is taken care of during a disaster. The way we do that is by having our team on standby to help communities from our own backyard to all the way across the county. 

Recently, we added Alabama and Arkansas to our storm team map. We have traveled there to help local communities come back from the storm. We are faster to any size disaster. 

When another team needs our help, we are dispatched with our crew to come and help you. We know how to tackle storm damage. We know you take storm damages seriously, and so do we. 

You can also, call our offices today for more information on how we can help with your local storm damage. Whether it be wind damage to your roof, or water damage in your basement from flooding --we are here to help make it "Like it never even happened."

Flooded Basement can lead to Mold Damage in Basement

4/21/2021 (Permalink)

Mold Damage in your Basement

When a storm happens, there can be a lot of damage that occurs to your home. The water damages to your flooded basement can create mold spores to spread; especially, when water damage from storms is left over a period of time. The chances of mold growth after leftover water increase exponentially. Here are a few ways to help combat that:

1. Rid the area of the water. The moisture needs to be cleaned up and fast. 
2. All porous contents should be removed. This includes carpet, flooring, drywall, etc.
3. Appliances that contain insulation should be thrown out because they can be a breeding ground for mold to spread and create more spores.
4. Heating and air conditioning filters need to be changed. This may require having a specialist come out to clean HVAC or even replace it.
5. Non-porous materials and surfaces will need to be professionally cleaned depending on the extent of the damage.  

When water damage happens to your home or business, call the professionals. And, call them as soon as you can, so we can help keep your home from possible mold. Call our offices today for more information on mold cleaning and testing at 859-623-0000.

Storm Damage: Be Prepared

3/28/2021 (Permalink)

Spring Storms: How to Stay Safe and Prepared 

When storms occur, there are ways to stay safe. 

The National Weather System recommends different ways to stay safe during and after the storm. Here are a few tips:

During the Storm:

• Use your battery-operated NOAA Weather Radio for updates.
• Avoid contact with corded phones. Cordless/Cellular phones are safe to use.
• Avoid contact with electrical equipment or cords.
• Stay away from windows and doors.
• Unplug appliances and electrical items, like computers. Power surges from lightning can cause serious damage.

After the Storm:

• Never drive through a flooded roadway.
• Stay away from places where storm-damage has occurred to stay out of harm's way.
• Stay away from downed power lines and report them immediately.
• Call 9-1-1 if you need immediate assistance or if anyone has been hurt from the storm. 

When severe weather damages happen, call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties to help clean up after the storm.

Storm Damage --'Tis the Season

3/19/2021 (Permalink)

The Water You Don't See

Water damage occurs in a variety of ways. During a storm, water can come in from the top of your home or the bottom. Water damage can even occur without you knowing that it did. There are a few ways you can prepare your home or business for storm season. Below we have listed a few ways to prepare: 

1. One of the ways that water can come in from the top is through your roof. If the shingles on your roof are not secure, the water can slip through. Or, if you have stopped-up gutters. This is why so many home specialists recommend cleaning your gutters out before the spring season occurs. 

2. Another way that water can come in without you knowing it, is from the ground. From the bottom of your property, groundwater can enter through garages and basements. When that happens, basements and garages can become flooded with inches of water.

Keep your home or business safe this spring season by doing some minor touch-ups to your home. It will help keep the water out. 

Texas, Storm Event

3/10/2021 (Permalink)

We are here to help-- Storm Edition!

In the past several years, our team has traveled thousands of miles to reach our customers. Our national brand has a way to reach all of our customers in need. We get calls and dispatches from the local office, and we send a team and supplies as soon as possible. 

This past month our team traveled to Texas to help customers there. Texas was impacted by record breaking cold weather stints. The snow and ice created massive damages all across the state. Our team was one of many to go help out in this monumental event. 

Our team worked with customers over several areas in Texas that had water damage from the several feet of ice, snow, and sleet. They stayed for weeks to help get these customers homes back to "Like it never even happened."

At home and on the road, our team and hero technicians are here to help!

What NOT to do during a Storm

8/19/2020 (Permalink)

What NOT to do during a Storm

We all know the preparedness tips to keep in mind during a storm or lightning event, but do you know what NOT to do during a storm? Please keep these tips from the CDC in mind during a storm: 

• Avoid water- do not bathe or shower, because being in contact with water can attract lightning to your home's plumbing.
• Avoid electronic equipment- instead protect your equipment with surge protectors.
• Avoid corded phones- but you can use cordless and cell phones during storms.
• Avoid windows, doors, porches, and concrete- lightning can travel through in metal wires that is in concrete.

Keep your family and home safe during a storm. For more information, please visit the CDC website:  https://www.cdc.gov/disasters/lightning/safetytips.html

Roof Damage to your Richmond home

8/12/2020 (Permalink)

Call us today for damages that need repaired.

Roof Damage fixes after Storm Damage

During storm season, a variety of damages can occur when a storm hits. One of those is roof damages. When roof damage occurs, their needs to be immediate action. One of those reasons is to prevent further damages from occurring to your home or business. 

Assessing and Documenting the Damage

Our technicians come out to your home or business to see what has happened. We want to asses the damage to make sure we help you in the best way possible. We will check the damage, and consult with you during documentation on the best way to further help with damages.

Removing Storm Debris

If there are tree branches or other storm debris on top of your home,  technicians clean up the mess. 

Setting Up Tarps To Cover Holes

Our technician swill lay out tarp to help keep moisture and other storm debris out of your home. They'll lay out the tarp to provide a wide barrier that keeps moisture out of cracks and holes. 

Preparing a Restoration Plan

Once further damage is prevented, technicians create a plan for repairing the damage to your roof. They will consult with a production manager and plan the best to restore your home.

Prepare Today

Get your plan in place for who you will call during a roof damage during storm season. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help. Call our office at 859-623-0000.

Storm Season in Berea, KY

7/24/2020 (Permalink)

Storm Event Leads to Other Damages

During a recent storm event, in Berea, Kentucky -- a lighting strike caused a small house fire. When storm damages occur a small spark can cause a world of damage. 

This home's smoke and fire damage was limited to one area of the home. We worked with their insurance company closely to help this customer as much as we could. 

We got contents removed and to our soft contents ESPORTA division. Once we got their soft contents cleaned, we began working on structure of the home. We have special designed fire sponges and cleaning supplies to clean the home and get the smoke smell removed. 

For especially bad soot and smoke damage in your home, we have a method called ice blasting. This method gets even the toughest char off of walls and structure. 

When storms cause fire damages in your home or business, give us a call. We are fully-equipped to get your home back to "Like it never even happened." 

Storm Damages Occur in All Shapes and Sizes

5/22/2020 (Permalink)

Storm damages can come in all shapes in sizes: from wind, rain, water, hail, or other damages. 

Your home can also suffer when rainfall causes water to flow into your home and flood your property. Houses close to the ongoing construction of buildings, roadways, or other structures can experience sudden and unexpected flooding. Any changes in the ground surrounding your home can send floodwater directly into your property and quickly overtake your house. 

Floodwater that travels overland might not contain as many microbes as water from a stream or lake, but we still consider this water as highly contaminated. Mitigation of flooding from outside sources must address the contamination deposited in the house. 

Floors require special care and mitigation so their damage remains manageable, and this requires the removal of many types of flooring and fast drying out of the underlying structure. Replacing ruined carpet or other flooring types can only happen once we complete the task of drying the floor.  

Removal of lower sections of the wall makes it possible to air out the entire home from the influx of water. Throughout your property, we use moisture meters to ensure complete and consistent drying occurs. When we are complete we will make your storm damages, "Like it never even happened."

Call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today at 859-623-0000.

After the Storm: Mold Damage

4/23/2020 (Permalink)

When the water has cleared...

Mold growth occurs faster than one might think in your home. Mold can grow in as few as 24 hours after a flood. At the most, you have 48 hours before it begins to wreak havoc to your home's structure or belongings impacted by flood waters. We suggest calling a professional to help deal with any mold suspicion. We can provide mold testing, which helps get to the problem more quickly and efficiently. 

Many cleanup crews operate 24/7, so you can get help immediately. Don’t delay; the more time mold has to grow, the worse the problem can get. 

It's Important To Clean Your Belongings

As you may know, mold can affect any floor or wall that's sat with standing water. However, it can also affect your belongings. Be sure to thoroughly clean anything that was in the room with the mold. 

If you find a mold problem on a couch or other porous surface, you may need to throw the whole item in the garbage. This is especially true if you had black water in your home, as it contains harmful bacteria. Do not leave these items on a curb for others to take the mold into their homes. It is best to dispose of these items safely and securely at a universal dump or other areas in your town or state. 

If you need mold testing or a mold cleanup, call our offices today at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. 

859-623-0000

Certified Storm Expert

3/30/2020 (Permalink)

Call our local and national storm team experts.

Our owner, along with Tony and Julie Roberts, Mike Parsons is a certified storm damage expert. With visiting over 30 states spanning across the Eastern, Midwest, and southern parts of the United States --he's ready for whatever happens. 

Over the past ten years, Mike Parsons has been a part of over fifteen different storm systems: Hurricanes, tornadoes, even local storm damages. Mr. Parsons has helped rebuild commercial structures to local residential roof's. 

He builds teams of trained technicians to load equipment and be ready to help on a national level or local level when a storm event occurs. He shows compassion and resilience when needed during long hours during weeks and months of being on the storm events. 

Should a local or national storm event occur, you will want Mike Parsons from SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties to help. His years of training puts him a head of the curve to help you and your family during their time of need.

Another day, another quarantine project: Before the Storm, Prepare Your Yard

3/24/2020 (Permalink)

Before the Storm, Prepare your Yard

During these uncertain days, it is always best to keep busy. There are several different projects you can take part of to pass the time and improve your home. 

Before the spring storms start brewing, here are a few tips to look into to improve your yard and help lessen the chances of getting water or storm damage in your yard. 

1. Roof and Gutter Changes

One of the easiest fixes for excess water pooling around the home involves proper roof and gutter maintenance. If shingles are in disrepair or the gutters are clogged, this can prevent water from flowing cleanly off the roof and through the downspout during a rain storm. This means that rain can spill directly down near the house and seep into the foundation, basement, and crawlspace. The best way to help keep your yard safe is to do maintenance checks on these spots in your yard.

2. Soil Control

If you notice outside flooding or any type of pooling, purchase additional topsoil or gravel to change the grade of your yard at that location by simply filling in the hole. If the water flow is excessive, it may be beneficial to dig a shallow drainage canal instead, bordered by slightly raised land on either side. 

3. Surface Materials

Consider different ground materials over others depending on the protection you want in your yard.. If you have clay or silt soil, you may have noticed that running water tends to erode channels in your yard and prevent grass from growing in some locations. 

Many outside flooding issues can be resolved with minor alterations to existing lawn and garden practices. Observe how water tends to flow through your property and make corresponding landscaping adjustments.

In addition, should your yard issues create a water damage in your basement or garage --call your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today.

What comes after the storm?

3/19/2020 (Permalink)

After the Storm

When a storm hits your town or your home/business, the storm damage is the first concern. It makes sense to worry in the beginning about torn roofs, debris damage, water mitigation, and more. 

When the storm is over, there are other concerns that deserve to be met: mold damage. 

Water can leave mold damage after only 72 hours of being left. Sometimes in storm situations, water is not found until three or more days. Mold has already set-in at that point. When considering mold, here are a few different odors that can point you in the direction of where, why, and how: 

1. Dry the Flooded Area

Any standing water will need to be removed via sump pump first. For the remaining dampness, professionals will bring in heavy-duty floor fans to promote air circulation. Dehumidifiers can also help with removing moisture from the air. 

2. Take Note of Lingering Odors

We remove some carpets, drywall, and flooring that are too damaged to remediated. This should help with getting rid of some of the odor, but you need to pay attention after the crew leaves because certain smells may remain. We can provide ozone machines (if you can be out of the house) and other odor fighting remedies. In the event nothing else works, you should contact SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties to test for mold in certain areas of your home/business.

3. Overall Air Quality

Indoor air quality is critical to people’s well-being. You should replace furnace and air filters once every three months. It may also be good to acquire a high-efficiency particulate air filter to remove substances that entered the air through flood water. Mold growth can lead to serious health complications, so if people in your commercial building smell something, it is important to act.

It's always smart to have a professional come in to look at an odor that will not quite go away. Call us at 859-623-0000 to do mold testing for your home or business with odor issues. 

Sewage Damage: The Damages can Add Up

8/21/2019 (Permalink)

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is available 24/7/365. We are here to help with your biohazard in your basement or garage

Fall and winter seasons bring rain, storms, and other disasters to your area. If you have a home with a basement, make sure it's protected.

The last thing any homeowner needs is a flooded basement, by even a few inches. When a sewage disaster strikes from a rain storm a combination of water and sewage can seep through the foundation of your home. 

Here are a few examples of basement flooding emergencies:

• personal property loss or damage
• mold growth
• biohazard damages (which can add up)
• water damages

When emergency disasters occur in your home, BE READY! Have a plan in place and have your local restoration company number ready.

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is available 24/7/365. We are here for you. Call us today 859-623-0000.

The Calm Before Winter Storm: Cleaning Specials

8/14/2019 (Permalink)

We all know about spring cleaning but what about fall tidying? 

It's almost time for the snow to hit the ground, and we want your homes to be clean. We are offering a special right now through the month of august for HVAC, Carpet, and Upholstery. Make room for the fall leaves and the winter snow by taking advantage of our 15% residential special.

Realtors: now is the time to take advantage of our special for those fall home tours. When buying or selling a home: clean homes sell faster. 

Residents and real estate agents of Madison, Rockcastle, Garrard, & Lincoln Counties don’t let your house or business go without a SERVPRO clean treatment!

(Call our office for commercial pricing today, we are here to help.)

859-623-0000

Water Damage Intrusion During a Storm

5/27/2019 (Permalink)

Did you know that there are two types of water damage?

Water damage does not only enter your home through one area. Water can enter your home through two different ways --the top and the bottom. 

One of the ways that water can come in from the top is through your roof shingles not being secure or from stopped up gutters. This is why so many home specialists recommend cleaning your gutters out. 

From the bottom of your property, groundwater can enter through garages and basements, and usually is not covered by your insurance. This kind of damage is a result of the flood or storm water and needs to be cleaned up, even if it is not covered. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties offers financing for this reason. 

Water damage needs to be cleaned up as soon as it is discovered. Once mold damage begins to spread the spores can be transferred when being dried with home fans and wet vacs. 

Richmond, Berea, Mt. Vernon, McKee, Stanford, and Waco --call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. Your local water remediation specialists can get to you sooner to help stop the spread of mold and get that water damage cleaned up.

What to do after a Storm?

4/30/2019 (Permalink)

After a storm occurs, it is time to assess the damages. It is not always fun to venture outside after the storm and see what the storm left in its wake, but the longer you wait to assess the damages the more costly they can become for you.

When storm damage occurs it can cause lightening, flood, hail, or wind damages. 

The best process to take is to write down all of the damages that occurred and to take photos for your insurance company. 

You want to make sure that you have before photos for some of the areas that had destruction, so the insurance company can compare the damages. 

Storm damage can happen to anyone, as storms are unpredictable by nature, and pop up without notice at times. Make sure to have a plan and a list of assets so that if a storm damage does occur, and it's covered by insurance, you will be able to get your home back in order in no time. 

The Stages of Storm

4/18/2019 (Permalink)

Our team of hero professionals helps with every big storm across the United States. Last year alone, we participated in over four different storm events.

Step 1

Our storm team will get a call for which area has been impacted. 

Step 2

We will get together our technicians who are storm trained. They get their things together (sometimes with only a few hours notice). 

Step 3

Our team will load up trailers and SERVPRO vehicles to head to the storm damage. They load up air movers, dehumidifiers, different cleaning products, and more. They want to be as prepared as possible to help you with your storm damage. 

Step 4 

Our team back home will man the phone lines and be in-contact with customers from other areas to insure the quickest service possible. 

Step 5 

Once our team arrives on site, and the work begins immediately. 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties's team works tirelessly for days on end to bring the hero service to people in need. We get so many strangers who stop us when we are in these territories to thank us for the work we are doing. We just want to thank them for letting us be a small part in helping rebuild the towns and communities they love so much.

Spring Storms

4/11/2019 (Permalink)

Call us at SERVPRO today if you home or business has been impacted with water damage from spring storms and flooding.

They are coming.

We all look forward to when those winter days fade away and spring is in the air. The only downside to the snow melting away are the spring storms. The flowers in bloom bring thunder and rain too. 

The spring storms are getting closer, so the best way to prepare ourselves is with a list.

Let's get your home prepared for this spring weather.

1.  Prepare your roof

Lightening, high winds, hail, and heavy rain can tear off shingles or drive moisture beneath them, causing further damage. Make sure shingles are securely in place and consider putting a tarp down on any areas that need extra attention during a spring storm. 

     2. Gutters

Ice dams can cause build up in gutters during the winter months. To ensure that gutters are working properly make sure to reinstall or check up on gutter repair work before the spring storms begin in your area. 

     3. Siding 

There are variety of ways that siding can become cracked or damaged during winter months. You want to double check all of the siding on your home. If moisture gets in from damaged siding, you could bet in for wood rot, mold, or water damage when the spring rains hit. 

     4.  Trees 

Many homes have trees in their yards and do not even think about them once winter has passed. High wings, rain, lightening, and hail can all cause trees to split and fall on your home or garage. When a tree falls it does not just damage the outside of your home, but the inside as well. A fallen tree can bring in debris, water damage, and mold damage into your home. Make sure to trim trees back before the spring storms hit to keep the limbs from falling on your home. 

Just keep these tips in mind when it comes to renovating your home this spring season. We want you to enjoy these spring months, and with peace of mind that your home is in top shape. 

SMR Highlight --Morgan: The Storm Chaser

8/29/2018 (Permalink)

SERVPRO across the States

We have a number of talented marketing team members in our ranks at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, but our Service Marketing Representative Morgan Blount goes above and beyond.

Last year, Morgan took her first leap into storm by going to Hurricane Harvey in Texas. She then traveled to Brunswick, Georgia where Harvey had made landfall as well. She spent a month away from her home all to be there to help our customers in need. There were a variety of issues her customers had to go through from this storm: flooded basements, to blown off roofs, flooded garages, and even sump pump failures. 

Our team of certified technicians traveled with her, along with our owners Mike Parsons and Tony Roberts helped with the storm travels. 

Together, this team helped many people in other communities. This year Morgan has been to Louisville and Pennsylvania to help other communities again during storm weather. 

The floods in the north caused severe damage for people who needed SERVPRO's help. 

If you have storm damage or water damage from floods or any kind of water overflow --give SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties a call at 859-623-0000,

Pennsylvania and Iowa added to Parsons-Roberts Storm Team Roster!

8/23/2018 (Permalink)

Our Marketing Rep Morgan in Pennsylvania leading the storm team.

Our storm team travels all over the United States to care for other communities during their time of need. The local SERVPRO's in those communities get overloaded with calls, so they activate SERVPRO storm teams from all over the country. 

Our teams head into the eye of the storm going from customer to customer to help with their storm damages. It's anything from a flooded basement to sump pump failure; these teams never stop. They work continuously to help the residents of these communities. 

We went to Iowa in July, and we are still in Pennsylvania working with the most recent flooding right now. We hope to help all we can while we are on site. As always, we hope they don't need us, but if they do our storm team is always on standby ready to head into the next disaster.  

Storm Damage --It's that Time of Year Again

6/14/2018 (Permalink)

When the sirens call and storms are on their way --SERVPRO readies themselves to make sure we are on the scene once the storms have settled to clean your storm damage. 

Storm damage is not just lightening or tornado damage. It can be flooding, hurricanes, or even heavy winds. 

We have the tools and training to help clean up the mess left by the storm's path. We have trained technicians who are on the scene when you need us. 

For bigger storms, we have over storm teams in other areas that aide to our customers when we are in an overflow. We have the means to help you not just during the regular year but day or night during storm season too.

Call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today to help with your storm damage! 

Does Insurance Cover That?

5/9/2018 (Permalink)

As summer season approaches it's always a good idea to review your insurance. Insurance is great --it keeps you calm during your storm. But, your insurance may not cover as much as you think. 

Your agents want to help you, try to keep in contact with them on what to do when disaster strikes. It's never a bad idea to review your contract and discuss the ins and out of what is covered. Another good idea, is to check your deductible. How much will you need to pay out of pocket before it reaches the level that your insurance can help you? Also, is there separate coverage and  deductibles for hurricanes, floods, etc. 

It's always good to stay prepared, and we hope that disaster doesn't strike but SERVPRO is here to help 24/7 -365!

Tornado's are not just for Dorothy.

5/4/2018 (Permalink)

Tornado's happen all over the United States around this time of year, including Kentucky. There are many signs to watch out for when it comes to Tornado's and thunderstorms. Our friends at FEMA have some tips and advice to keep you and your family safe during tornado season. 

Here are few signs of Tornadoes from FEMA: 

• A rotating, funnel-shaped cloud that extends from a thunderstorm toward the ground may be visible.
• A strange quiet occurring within or shortly after a thunderstorm.
• The wind may die down and the air may become very still.
• A loud roar that sounds similar to a freight train.
• A change in the color of the sky.

Check out their website for more information on Tornado's and how to keep your family safe. 

Summer Storm Safety

5/4/2018 (Permalink)

Everyone looks forward to the summer this time of the year. We are ready to let winter go, and welcome summer with open arms ;however, this is also the most dangerous time of the year for storms. 

There are a few different ways to stay safe during summer activities: 

• Never stand near taller objects such as a tree, or utility pole. 
• Immediately leave any bodies of water like ponds, lakes, swimming pools. 
• Always stay away from objects that conduct any type of electricity. 
• Never lie flat on the ground.

It's always best to plan your summer days according to the weather. Always keep a close watch on the weather channel and your local news to make sure storms are not headed your way. 

Check out this website for more information.

Residents of Madison, Rockcastle, Garrard, & Lincoln Counties: our Marketing Representative Morgan is headed to Houston!

9/1/2017 (Permalink)

Marketing Rep Morgan headed to Houston on Wednesday to help those in need. Many had storm, flood, and sewer damage because of Hurricane Harvey.

Houston, Texas and the surrounding areas were hit with a category 4 Hurricane earlier this week. This tropical storm impacted thousands upon thousands of residential areas, along with many businesses. Record breaking rains of over 49 inches have fallen since the storm broke shore in Texas on Friday. First responders and many volunteers were on the scene immediately helping those in need. And as soon as we were given the clear path to get into Houston, and the surrounding cities, SERVPRO was not far behind them. The Parsons & Roberts Storm Team were already in Kansas City waiting on the green light to head into Houston --after covering the Kansas City floods from last week. SERVPRO’s motto is always that we’re Here to Help, and our marketing Rep Morgan Blount paid close attention to what was happening and decided to act on that. She left just this morning to drive straight into Houston. She’ll be on the ground in Houston soon and ready to help.  

Our thoughts go out to anyone impacted by this hurricane and the flooding that occurred. We stand with you Texas.

Storm Watch 2017—Dorothy and Toto report for duty!

8/28/2017 (Permalink)

Our storm team has visited many parts of the U.S. during flood, hurricane, and tornado disasters.

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties works 24/7 to make sure the local community is taken care of during a disaster. But, what happens when another community is in need and their local SERVPRO is overrun with so many calls they cannot possible take them all? SERVPRO’s from all over the U.S. step in to help!

During their recent trip to Birmingham the Madison, Rockcastle, Garrard, & Lincoln Counties SERVPRO team got to be in attendance when a Kansas City flood occurred. The Storm Team, run by Eric Greene, were ready and prepared to take care of Kansas City. They dispatched SERVPRO’s from all over to send their Storm Crews to the flood damaged areas.

Our motto is, and always will be, Here to Help! No matter the distance our Storm Team will travel to make your disaster “Like it never even happened.”

Once the sirens have silenced, do you have storm damage and need a hero ready service?

6/16/2017 (Permalink)

We are ready for any storm damage needs!

There’s a scary feeling that hits when you hear your local sirens going off, and you realize the storms are headed your way. You take the necessary precautions, but sometimes the eye of the storm has a mind of it’s own. When the clouds have cleared and you have a mess on your hands, call us at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties! We understand that storm damage can be overwhelming and seem impossible, but our crew of professionally trained individuals are always ready! Our 1-4-8 rule will get us to you even sooner. Within: 

• One hour from a notice of loss, we will have a SERVPRO professional contact you.
• Four hours of loss a SERVPRO professional will be on site to start mitigation, if necessary.
• Eight business hours after a loss, we will have a verbal briefing of the scope communicated to you.

SERVPRO is here to help when the storm damages your home. As always, we will make it “Like it never even happened.”

Summer Fun or Summer Storms?  Either Way SERVPRO® is HERE TO HELP!

5/24/2017 (Permalink)

Marketing Manager Ashley Kovaleski and Marketing Rep Morgan Blount had a great day at the golf scramble telling everyone about SERVPRO.

Last week, our franchise had the opportunity to participate in the Madison County Home Builders Associations Annual Golf Scramble at The Battlefield Golf Club in Richmond, Kentucky.  Many local builders and business professionals from the Richmond and Berea area, as well as across Central Kentucky, came out to support the event. 

Marketing Manager Ashley Kovaleski and Marketing Representative Morgan Blount were able to discuss the benefits of restoration work for the building industry.  As many are aware, warm weather is headed our way.  With the increasing temperatures, we also stand the risk of some severe storms. 

Luckily for our builders and other customers SERVPRO® is your go to for storm damages to your home of business.  Property board-ups, water extraction and drying, and soot cleanup are no match for our team of experts!  Our highly-trained storm damage specialists and our access to the resources and personnel of 1,700 Franchises makes us ready for any size disaster!

When Lightning Strikes!

5/5/2017 (Permalink)

Storm season in Kentucky!  We all know the familiar sight of storm clouds rolling in from the distance.  Wind, rain, thunder…and lightening.  What happens when lightning strikes your home or business?  At SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties we have the experience and training to deal with the aftermath of lightning strikes.  From the deodorization process, to the structural repair process down to any cleaning needs from potential interior soot, we are ready and able to assist at any time.  Often times a lightning strike leads to the need for emergency board up or roof tarps.  We can handle that as well!  Call us with any lightening or storm damage needs and let us assist you during the entire process. SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties is available 24 hours 7 days a week and will be ready to help you no matter when a storm or lightning strike may occur. 

SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties - A Proud National Storm Response Team Member

5/5/2017 (Permalink)

Hurricanes, flood events, wildfires – we’ve all seen them on the news and have all done our part at some point through charities like the Red Cross or through personal support of others to assist during these devastating times. SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties has been a proud member of the SERVPRO National Storm Response Team since 2008.  Since that time, our team has worked in 25 states in over 50 natural disaster events to help our neighbors during their times of need.  Our staff is ready at a moment’s notice to assist those in need whether they be next door or across the country.  We have an expanded inventory of equipment and tools on hand at all times in order to respond to any storm need that may arise.  If you or someone you know is affected by a storm event, call us at SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties and let our storm response team help them and their community get back to normal.   

Are you “Weather Aware”? Tips for Being Prepared as Storm Season Approaches

3/29/2016 (Permalink)

SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties has been involved in emergency storm assistance for many years now and during that time has actively worked with local insurance companies and emergency management teams to assist people in extremely difficult and dangerous situations.  With severe weather season fast approaching our area, it is important to be reminded of some basic safety tips in order to stay prepared and alert during our ever changing weather patterns.  

From the Kentucky Division of Emergency Management:

“When Thunder Roars, Go Indoors!” 

• Before a thunderstorm arrives, know the key warning signs:  dark clouds, lightening, and thunder

• Get informed with a weather radio or by watching the news

• Have an emergency kit on hand that includes flashlights, battery operated weather radio, first aid kit, food and water, and essential medicines

• Stay inside and sheltered.  If outside, move indoors or into a vehicle.  Get out of water immediately.  If trapped outside, make yourself as small as possible in a low lying area

• Make sure to wait at least 30 minutes after the storm has passed before going outside 

In addition, in order to be prepared for a tornado:

• Have a family tornado plan in place and practice a family tornado drill

• Watch for weather signs like dark greenish skies, large hail, dark low clouds and load roaring sounds

• Put as many walls and floors between you and the tornado as possible

• Flying debris is the greatest danger during a tornado

• If in a mobile home – GET OUT!  Find a neighbor, underground shelter, or permanent structure for safety

As a trusted leader in emergency response for our area, SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties is committed to helping our community be prepared for weather emergencies.  As a 24 hour emergency response partner, SERVPRO is dedicated to providing immediate and professional services to you and your family should the need arise during this severe weather season.