Training for Your Commercial Heroes

12/14/2017 (Permalink)

The team in TN for commercial training!

Recently, Owner Mike Parsons, Marketing Manager Ashley Kovaleski, and Commercial Service Marketing Representative Amber Middleton, had the privilege of attending SERVPRO Priority Response Training. The team headed down to the corporate training center in Gallatin, TN to discuss ways to provide our customers with the highest level of customer service in the commercial restoration industry.

So, what is a priority responder?

A priority responder is focused on the customers needs, who can quickly create an effective action plan based on those needs, and who is capable of coordinating services. Our goal at SERVPRO is to provide training and support to our staff so that when our commercial customers have a need, we become a trusted and valued partner. Your commercial marketing team here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is ready and here to help!