Why SERVPRO? Choose a Preferred Vendor for your Emergency Damages in Richmond

10/15/2021 (Permalink)

When a client calls your office with emergency damages, the best thing to do is to know the company you are referring them to. 

You want someone who is qualified. It is not easy to become a vendor program. You have several guidelines to follow to be the best and stay the best for your clients. Your teams obtain monthly training and certifications to stay up to date on restoration and construction. 

You want someone who is compliant. Compliance is there for a reason. You want someone who can handle paperwork, the tools they use, and be able to have a higher standard for working in someone's home all at the same time. A franchise that is compliant knows all of these details and their team is always ready to help your client. 

You want someone who is professional. Letting someone in your home is scary and unnerving for a lot of clients. It may be the first time they have ever gone through something this traumatic. Their Richmond home means a lot to them and damages can be hard to handle. A professional knows how to speak to them to ease their worries and keep them, and you, up to date on the workflow process. 

So, Why SERVPRO?, because we are a part of your local community, you know us, and we are a preferred vendor. You want to know that your client is being taken care of, and that you have put them in the hands of someone you know and trust.