Commercial Water Damage

9/13/2023 (Permalink)

Commercial water damage at a university. Our crew arrived and worked for weeks to remediate this water loss.

Water and Fire Damage for Commercial Restoration

Residents of Richmond, Berea, Irvine, Waco, and surrounding areas: SERVPRO® of Madison, Rockcastle, Garrard, and Lincoln Counties is a reputable company known for their expertise in handling commercial water and fire damage restoration. 

Our team of trained technicians has access to advanced equipment and technology specifically designed for these situations. Our restoration professionals are trained in using specialized equipment to mitigate the damage caused by water or fire incidents.

For commercial water damage restoration, we utilize advanced moisture detection tools such as infrared cameras and hygrometers to locate hidden water and moisture. We also have powerful water extractors, dehumidifiers, and air movers to efficiently dry and dehumidify affected areas, preventing further damage and potential mold growth.

In the case of fire damage, we employ specialized equipment for smoke and soot removal, deodorization, and thorough cleaning. This includes high-efficiency vacuums with HEPA filters, ozone machines, air scrubbers, and thermal fogging equipment. These tools are designed to effectively remove smoke particles, eliminate odors, and restore the affected areas to pre-fire condition.

By utilizing our advanced equipment and technology, SERVPRO® of Madison, Rockcastle, Garrard, and Lincoln Counties ensures a thorough and professional restoration process to minimize the impact of water or fire damage on commercial properties. Our team is available 365 days and 24/7. Water and fire damage do not pick regular service times to occur so we are here to help.  It's always recommended to contact professionals for efficient and effective restoration services.

What to do when a fire damages your commercial business?

9/12/2022 (Permalink)

Are you prepared?

When your business suffers from water or fire damage, there are several things that you need to get your business back in working order.

1. Did I File an Insurance Claim?

Make sure to know your insurance agent, so that you can quickly get in contact with them. Before you try to claim damage that occurred from flooding or other types of weather-related events, it is important to ask yourself if you filed an insurance claim and whether you received any compensation. If you have business insurance, check with your agent concerning your options before you file. 

2. How Much Can I Claim?

The total amount you can claim will likely depend on past insurance claims and the type of damage your property endured. Schedule a meeting with your insurance agent before an emergency occurs, so that you are up to date on what and how much you can claim for your business. 

3. How Long Do I Have To File?

You want to make sure you can file before secondary damages occur. A lot can deter your agent from being able to accept insurance claims, so having your ducks in a row, and efficiently, can be helpful. 

Commercial Capacity

8/10/2022 (Permalink)

We are Here to Help

Richmond, Berea, Waco, McKee, and other areas: we are here to help keep your business open. When a business experiences water or fire damage, it is normal to be concerned about business interruption: you can lose money, customers are not happy, and employees can lose their jobs. 

How does the office continue operating?  What happens to inventory?  Is the business able to continue servicing customers?

These are valid concerns for business owners and employees at the business. Our main concern is keeping your business running while we clean up the damages. We can take care of your emergencies without interrupting your customers and business. 

When damage affects your business, trust your local restoration company SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties to keep your operations running, your customers happy, and your employees employed. We are here to help at 859-623-0000.

Fire Damage and your Commercial Property

3/17/2022 (Permalink)

Call our offices for more information on how we can get your building back to "Like it never even happened."

When fire damages break out in a business, there are several factors to consider when looking for help. Not only do you have to deal with the destruction of the structure but the contents inside and your business interruption. The delay after fire damage can cost a business as much as the actual damage itself. You want to make sure that delay is as short as possible so your employees and customers can get back to business as usual. 

One way to do that is to look into your policy on business interruption. You want to make sure this is steady so all of your numbers do not fall while the fire is being cleaned and your building is being put back together. 

Another plan to have in place is a contingency space. Do you have another building or space where you can relocate your business for a while after the fire? If the answer is no, you may want to look into this before an emergency occurs, so your team is ready to work. 

One way you can ensure a faster process is by having a company that is ready when you are so that the repairs can go as quickly as possible. One way to create the scenario is by having one team do all of the work. Companies like SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties can do the mitigation from sprinklers, fire damage cleanup and our construction team can come in to do repairs. Keeping this process in one pair of hands makes it go more smoothly and efficiently.  

A special side tip is to have an Emergency Ready Plan (ERP). Our team can create an ERP for your business with pertinent contact information, emergency numbers, photos, water shut-off information, and more. There is no more tool more valuable than to have all of this information in one place and as easily accessible as an app when there is an emergency. Consider one for your office before disaster strikes your business. 

Is your office AC already blasting?

3/14/2022 (Permalink)

Space Heater Safety

Space Heater Safety

When the warmer months hit, the office thermostat probably wavers between cold and colder. Typically, when that happens, employees start to blast their space heaters. Space heaters can cause a severe amount of fire damage in the right conditions. Space heaters cause thousands of fires every year. Here are a few ways to keep your business or home safe during space heater season: 

• Keep them plugged into a  wall outlet, with no extension cords. 
• Do not place a space heater close to a rug or items that are upholstered or have draping fabric. 
• Keep your space heater updated, and throw away any old ones. 
• Keep a close eye on the cords and throw them away if there are frayed edges on the cords. 
• If a space heater gets too hot, check it intermittently to make sure it is not hot to the touch. 

If you have any questions on how to help your home or business with fire damage, call our offices today at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties at 859-623-0000.

Does your Richmond business need an HVAC cleaning?

3/13/2022 (Permalink)

Duct Cleaning in your Richmond Business

Did you know that cleaning your HVAC systems can extend the life of the equipment? This can save you money in the long run, and give you cleaner air to breathe. This is a HUGE benefit for your customers and employees.

When customers think of HVAC cleanings, they think of residential cleanings, but did you know we offer HVAC cleaning options for your business. Our team of trained technicians knows how to get your HVAC system back to "Like it never even happened." 

Call our offices today for pricing information! We are not a one size fits all --pricing is determined on the size and other factors of your HVAC unit. Our team can help you by giving you an estimate and helping you decide the factors for your commercial HVAC cleaning. 

Richmond Water Damage and Your Business

10/14/2021 (Permalink)

Richmond Water Damage: What Issues Could You Face

Most businesses will have to deal with water damage at some point in time. The best way to combat them is to know what would happen before and be ready. There are always emergencies that are unforeseen but sometimes just human error can cause water damages. Here are few ways that water damage could occur: 

• Toilet Overflow: When a toilet overflows and no one reports it, it could create even bigger damages. The cleanup needs to happen because the water that comes out being unsanitary. The disinfection process needs to happen by a professional. 
• Damaged Pipes: Plumbing failures happen daily. The age and quality of pipes can cause them to give and accrue standing water. 
• Flooding: When heavy rains or storms pop up they can create water that has been contaminated to enter your business. This is harmful to your employees and customers because that water has created a hazard. 

The best and most reliable way to create a barrier between water damage and your business is to know your local restoration company. SERVPRO® of Madison, Rockcastle, Garrard, and Lincoln Counties has been around for years. We know water damage, and we are here to help!

COVID-19, Commercial, and Certified: SERVPRO Cleaned

9/14/2021 (Permalink)

With the steady rise of COVID-19 still in the air, the CDC recommends certain precautions. There are certain practices when running a commercial business with customers and employees, in order to keep them healthy. Washing your hands and wearing a mask being at the top of the list from the CDC. But, something that can help is the cleaning of potential or suspected viral pathogens in the business. 

Did you know we have a national cleaning program called Certified: SERVPRO Cleaned?

When there are viral pathogens in your business in Richmond, you need cleaning. Our team has Personal Protective Equipment (or PPE) to protect your business when they are cleaning. This cleaning can include a variety of services to choose from when scheduling. 

These services range from wiping services, electrostatic cleaning, and other disinfectant services. 

In order to keep businesses open, it is important to keep employees and customers healthy. When you have a professional clean these surfaces, it can put their minds at ease. 
Call our offices today to find out more information about our viral pathogen cleaning and our Certified: SERVPRO Cleaned program. Our offices have been cleaning by following CDC guidelines and industry best practices. Trust SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties with your commercial cleaning needs today. 

We Clean Contents for Commercial Fire Damage in Richmond

8/9/2021 (Permalink)

Commercial fire damage? Call our offices today to find out how we can help!

Commercial Fire Cleaning

Fire damages do not just occur in residential homes. A fire in Richmond is even more likely to occur at a commercial property. 

When fire damage occurs in a business, there are a variety of factors to consider. How fast can we start business again? What can be saved? How do we save it? 

The first step is knowing what is safe to keep. The best thing is to call a cleaning professional to help. We know what can be washed, what odors can be removed, and what can be restored. 

The next step is to know what services we can help within the process. We can help with furniture, clothing, documents, electronics, equipment, and other dry-cleaning. Our ESPORTA machine is at the top of the industry when it comes to restoring soft contents, we are here to help. 

Another step is who is going to put everything back together once the cleaning and soft contents are restored. A reconstruction team can come in and put materials back, rebuild, and create a safe and clean environment for your business to get back up and running. 

Call us today to find out about how we can bring back your business from fire damages. 

Team: Certified

3/19/2021 (Permalink)

Marketing Manager, Dustin Maynard, is just one of our many employees with special certifications to help our customers.

Trust Our Certified Team

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is dedicated to helping our customers in even more and innovative ways. 

Our team is ready to help, and we want to show our customers that we are. Recently, we got even more team members certified to help at special commercial facilities.

Marketing Manager, Dustin Maynard, is Business Associate certified in HIPAA among many others.

Our team wants to be able to help all types of customers, and we know your patients are always at the top of mind; we made them our top of mind, too We can now help hospitals and special clinics during their times of need with even more care.

Call our offices today to find out how we can help your special commercial facility.

How To Prepare For Storm Damage

3/17/2021 (Permalink)

April showers may bring May flowers... but, April showers also bring April storms.

During this season, the weather can be unpredictable. When storms are about to occur, especially in your commercial facility, it can be overwhelming to know how to prepare. There are several steps to your business or facility safe, along with your employees and customers. Here are a few tips to follow:

• Clean gutters and storm drain from debris that could cause backups.
• Build sandbag barriers in front of entry points, such as front doors.
• Use sandbags around floor drains to keep sewer backflow at bay in your facility.
• Apply waterproofing products on ground floors and basements.

If storm damage does occur in your business or facility, we are here to help. We have technicians on standby during storm events. We know how to help your commercial facility!

Spring Cleaning: Commercial HVAC

3/13/2021 (Permalink)

This photo demonstrates the sides of a unit that haven't been cleaned versus the back that has been cleaned. Call us about commercial HVAC cleaning.

Spring Cleaning: Is your commercial HVAC system in need of an upgrade when it comes to your ducts and deodorization? 

When it comes to commercial cleaning, we are the trained pros. Commercial facilities often times get overlooked when it comes to yearly spring cleaning. Spring cleaning is not just for our home, but your business too. 

Our team is highly trained with professional equipment to clean your HVAC system in your business. You may not realize how much your system needs a good cleaning. We are here to help. Not only do we clean your ducts, but we help with deodorization. We can clean and replace filters to help with certain smells and air quality.

Keep your employees and your customers safer with clean air and deodorization for your facility.

Commercial Capacity

10/16/2020 (Permalink)

When people think of SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, commercial capacity is not what always comes to mind.

We want our customers to know that we DO have the commercial capacity for your business's fire, water, mold, and viral pathogen cleaning needs. Our team is ready to help your commercial property when an emergency occurs. We have the equipment and necessary tools and training to complete your project. 

Another aspect of our business that we can commercial assist with is our reconstruction division. We have a team of certified professionals who are here to help your commercial property with construction, reconstruction, and other projects that may need completed. 

Our team is here to help, and not just with your residential needs, but your commercials ones too. Call our offices today to see how SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties can help you!

Certified: SERVPRO Cleaned: CSC is here to help!

9/17/2020 (Permalink)

Certified: SERVPRO Cleaned window decal

What is Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned: The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned. 

1. CONSULTATION: a one time, complimentary meeting at your business to tailor a specific program to fit your needs. 

Whether we want it to be there or not, COVID-19 is at the top of everyone's minds. We want to keep the minds of your employees, customers, and anyone else who may enter at your business at ease. In our complimentary consultation this cleaning service provides a one time/or subscription based program designed for when and what you want! We offer a variety of cleaning services, including: 

• Carpet
• HVAC
• Electrostatic Spraying
• Wipe down of high touch surfaces

 2.DOCUMENTATION: window clings and other documentation that are your proof of clean! 

This shows your customers and employees that you have utilized the Certified: SERVPRO Cleaned program and that your building has been #SERVPROcleaned.  

Specialized Products:

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

HVAC Cleaning for your Commercial Business

8/13/2020 (Permalink)

Are the papers in your office curling up? Do they feel damp?

You may be in need of an HVAC cleaning from your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. Cleaning your HVAC systems can extend the life of the equipment. This can save you money in the long run, and give you cleaner air to breathe.

When customers think of HVAC cleanings, they think of residential cleanings, but did you know we offer HVAC cleaning options for your business. Our team of trained technicians know how to get your HVAC system back to "Like it never even happened." 

Call our offices today for pricing informations! We are not a one size fits all --pricing is determined on the size and other factors of your HVAC unit. We are here to help with your HVAC cleaning system at 859-623-0000.

HIPAA for the Business Associates Certified

3/24/2020 (Permalink)

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties wants to make sure we take care of all of our customers. We make sure we put in special time to get training and certifications to do just that. 

Marketing Manager Dustin Maynard has taken special care to get certified to help even more customers. He recently became HIPAA for the Business Associates certified. He took the time to learn and be tested on how to help clients that pertain to hospital/commercial grade buildings. 

Our team wants to be able to help all types of customers. We can now help hospitals during their times of need with even more care.

Call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties at 859-623-0000 to see how we can help with hospital/commercial cleaning and disinfecting emergencies. 

Infection Control and Risk Management

3/23/2020 (Permalink)

Marketing Manger Dustin Maynard with his certificate for Infection Control and Risk Management

Infection Control and Risk Management 

Our marketing manager recently completed an online course for Infection Control and Risk Management. This course helps educate our team on how to keep patient safety at the forefront of anything we clean. We are taking several other online courses to help during this viral pathogen outbreak. We want to be ready for whatever happens. Our proactive cleaning measures are further certified by these certifications. 

During the times of uncertainty, our team has taken extra steps to help our customers stay safe. We are working in several different commercial spaces during the viral pathogen proactive cleaning. Our team is ready to help customers by continuing our education with different certification such as this one. 

If you need proactive cleaning, call our local offices today. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help! Call our offices at 859-623-0000.

SERVPRO helps during spread of Viral Pathogens

3/17/2020 (Permalink)

We are #HeretoHelp at 859-623-0000.

During this time of uncertainty several commercial spaces have insisted SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties to help stop the spread of viral pathogens. This is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.Everyone is concerned over the COVID-19 germs and with good reason. Businesses want to keep their customers and employees safe during this pandemic. Our team has been trained and is ready to help our community. 

This weekend our team assisted the Madison County Public Libraries-- Richmond and Berea with proactively cleaning their spaces to help beat the spread of viral pathogens. It puts the Kentucky community at ease when there are steps being taken to insure the safety and health of the citizens of the area. 

We are #HeretoHelp at 859-623-0000.

Small business owners/ Recent business owners: We are here to help!

10/28/2019 (Permalink)

If you recently opened or renovated a business and need cleaning done, give us a call at 859-623-0000.

There are a variety of materials, contents, and cleaning needs when it comes to opening a small business. You may need post-construction cleanup, HVAC cleaning, or carpet cleaning before you can open. We want to help make it easier to open that business and open it on time. 

We are here to help. 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties can help you meet your deadlines by providing services in a timely manner. These services include:

• Post-construction cleaning: Once the floors are down and the drywall is up, it’s time to remove the debris and dirt in order to lay carpet, paint, and decorate.
• Dehumidification and drying: During the construction phase, a building can trapmoisture. Excessive moisture could result in mold If you think one of your projects may have a moisture issue, rely on a professional to provide the help you need eliminating moisture and preventing the potential for mold growth.
• Final Walk-Through: We know you want that final glow of your new business to make an outstanding first impression. We do final walk-through to ensure this happens.

If you recently opened or renovated a business and need cleaning done, give us a call at 859-623-0000.

7 Reasons Why SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is the Restoration vendor for you- Vendor Qualification

9/20/2019 (Permalink)

Vendor Qualification and Professionalism 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties provides vendor qualification are reasons three and four to choose us.

We have access to a national network of over 1,100 Franchise locations. Upon your approval of SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties as a preferred vendor, claims handling procedures will be defined to meet your specifications. We have: 

• Immediate response to emergency services Management reports
• Competitive pricing
• Effective communication
• Complete file documentation
• Quality control procedures
• Professional equipment and vehicles
• Trained, uniformed, and professional technicians 

Another aspect of why SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties can help you with your claim is the paper work process.

Paperwork claims processing wastes time and costs money. The insurance industry has a long-term objective of the “paperless claim."

How do you begin?

• Timely Response
• Additional savings
• Increased efficiency 

We have a variety of methods that are here to help you when disaster strikes. Stay tuned for more information on our services and how we are right for you.

With SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: Keep Your Business Going

8/14/2019 (Permalink)

When a business experiences water or fire damages, it is normal to be concerned about business interruption: you can lose money, customers are not happy, and employees can lose their jobs. 

How does the office continuing operating?  What happens to inventory?  Is the business able to continue servicing customers?

These are valid concerns for business owners and employees at the business. At SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties our main concern is keeping your business running while we clean up the damages. We can take care of your emergencies without interrupting your customers and business. 

When damage affects your business, trust your local restoration company SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties to keep your operations running, your customers happy, and your employees employed. We are here to help at 859-623-0000.

Reconstruction Manager

4/26/2019 (Permalink)

Meet Carter.

We have a new reconstruction manager who is ready to help our customers. We have had a reconstruction division before, but never in this capacity. Carter has been doing reconstruction/construction for the past 16 years in some shape or form. He has worked in a variety of forms in this field, but he's excited to see where SERVPRO can take him. 

He has a passion for this industry. He has already been to three trainings since he started, and he is learning the best of the best for our customers. 

He is on board with several jobs already. He can help current customers or he can help you on your recent home repair jobs. 

Call our office today to see how Carter and our reconstruction division can help you!

Commercial Duct Cleaning, the Time is Now

4/21/2019 (Permalink)

No one wants a customer to walk in their business and ask "What's that smell?"

When dirt and grime build up in your HVAC system, it can leave an odor. 

SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties can help you with your HVAC cleaning needs for your business. We have cleaned anything from restaurants to doctor's office to shopping centers. We even have ozone machines for the areas of your business that need a little extra TLC in the smell department. We want your customers and employees to be satisfied with the environment when they walk into your business.

We have professional equipment and trained technicians to clean your HVAC units. 

You can call today for an estimate over the phone. Our number is 859-623-0000.

Going Out of Business?

4/10/2019 (Permalink)

When water, fire, or mold damage occurs in your home, call us today residents of Richmond, Berea, Mt. Vernon, and Irvine.

When disasters happen to businesses most never recover. The motto in our industry is when "it never happens to us, happens to you."

Water/fire/mold damage can occur to any business at any time. No one plans or wants these disasters to happen, but sometimes it just does no matter what we want. 

The best way to prevent these damages is with an Emergency Readiness Profile. 

We create an entire profile on an app that you have complete access too. From emergency responder information to square footage, and photos. This ERP could save you time, money, and could be the lifesaver to re-open your business. 

We want our customers to be prepared when emergencies happen, and this ERP is the exact tool to keep your business open for good!

Commercial call: We have a solution for that!

11/6/2018 (Permalink)

Has your business ever been impacted by water, smoke, fire, or any other type of emergency damage situation? 

If the answer is yes, or you own a business and want to prevent any of those things mentioned above from happening to your business, keep reading. 

Here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties we have a 1-4-8 policy that we enforce to help you keep your business up and running in the most efficient way possible. 

If you call during regular business hours, you will receive an immediate response. 

If you call after hours, our 1-4-8 protocol works as follows:

• Within 1 hour: Within an hour, you will have been contacted by a SERVPRO staff member, gathering information and details to start the project.
• Within 4 hours: A crew will arrive at your home to start Emergency Services.  
• Within 8 hours: We will contact and update your insurance company to give an initial update and progress of your job.

In the event of an emergency, call your local SERVPRO experts at 859-623-0000.

Commercial Cleaning from SERVPRO

10/2/2018 (Permalink)

SERVPRO is often known for it's ability to handle fire and water damages. We deal with those on an almost daily basis. 

Did you know? 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties also does commercial cleanings. We know that keeping a business up and running is no easy feat. You are busy dealing with the ins and outs of a business, so we want to help! Let SERVPRO take your mind off of one part of your ever growing to-do list. 

Let SERVPRO do the "yucky" stuff that no one on your staff wants to deal with. We do office cleaning, post-construction cleaning, sanitary cleanings, mold cleanings --and of course, water and fire damage cleanup. 

SERVPRO is a professional restoration company who is here to help.

It's time for a Commercial Duct Cleaning for Your Business!

8/23/2018 (Permalink)

Sometimes we only think of HVAC cleanings for our own home. We want to keep our family happy and healthy. So, why not extend the same services to our customers. Dirty ducts can circulate mold, odor, and other contaminants throughout the building. All businesses should have their HVAC scoped to see if it needs cleaning from a professional.

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is a leader in duct cleaning services! The SERVPRO difference can help with many duct problems including: reducing potential mold growth, helping restore energy efficiency, and eliminate odors. We have worked with many different factories, local businesses, and even smaller offices on their duct cleaning. 

It's your turn! If you want to make your duct cleaning needs "Like it never even happened" call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today 859-623-0000.

The SERVPRO Difference

6/1/2018 (Permalink)

When you are in-charge or possibly the owner of a commercial facility the last thing you have time to deal with is a disaster. It's never easy to deal with response times, employees, clean-up, and other issues that may arise when dealing with a fire, water, or other emergency issue in a commercial property. 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties are here to make things easier for you. The key to controlling damage is: lowering recovery costs and minimizing service interruption. SERVPRO can manage large disasters to the smallest cleaning needs. We are committed to timely responses and total customer satisfaction. We want to make sure all of our customers feel like they are #1, because they are. 

Your local SERVPRO is there to help from the smallest to biggest need. Call us at (859) 623-0000.

SERVPRO Commercial Cleaning

5/3/2018 (Permalink)

Do you know who is in charge of your kitchen exhaust cleaning? If you don't have someone to keep those hoods not only clean, but safe--SERVPRO offers a variety of cleaning for commercial properties. One area that we have cleaned is range hoods for commercial kitchens. Range hood cleaning helps keep staff, guests, students, and others safe when it comes to kitchen fires caused by grease and other food buildup. 

There are many different types of kitchens that need cleaning in commercial areas: 

• Educational Facilities
• Restaurants
• Hotels

We offer a cleaning service that keeps the hoods clean and stops the produce of build-up that can cause kitchen fires. Prevent the preventable and get your commercial kitchen hoods clean to the industry standard. Call us today to make your commercial cleanup "Like it never even happened." 

Is it time for your Commercial Property dust cleaning?

5/3/2018 (Permalink)

Commercial properties take a lot of tending to, to make sure they are up to par with industry standards, OSHA standards, and customer standards. Here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, we are here to help with you commercial cleaning needs. 

We offer a variety of services: one being dust cleaning. It sounds simple, but a lot of commercial properties simply forget to have ceilings, rafters, and other places in the building cleaned. 

We understand you are busy commercial property owners and have a variety of things to deal with and fires to put out --let the professionals take care of the cleaning, so you can get back to business. Call your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today to make you commercial cleaning needs "Like it never even happened." 

Commercial Property to Win Egg Contest

5/2/2018 (Permalink)

Th winning egg for Morning Pointe of Richmond, Kentucky.

This year, we had our Second Annual Egg decorating contest. We had our Marketing Reps distribute wooden eggs to their customers. They had to decorate the egg, and we put it on our Facebook page to see who received the most "Likes." We had many entries but only one was victorious to get the most likes on our Facebook page. The winner was Morning Pointe of Richmond at our Madison, Rockcastle, Garrard, & Lincoln Counties offce. 

They are one of our commercial properties in our Richmond area. We oversee several counties in the Madison, Rockcastle, Garrard, & Lincoln Counties territory, so we have many commercial customers. We are here to help, and we have a large loss division. So, SERVPRO is ready to make it "Like it never even happened." 

Training for Your Commercial Heroes

12/14/2017 (Permalink)

The team in TN for commercial training!

Recently, Owner Mike Parsons, Marketing Manager Ashley Kovaleski, and Commercial Service Marketing Representative Amber Middleton, had the privilege of attending SERVPRO Priority Response Training. The team headed down to the corporate training center in Gallatin, TN to discuss ways to provide our customers with the highest level of customer service in the commercial restoration industry.

So, what is a priority responder?

A priority responder is focused on the customers needs, who can quickly create an effective action plan based on those needs, and who is capable of coordinating services. Our goal at SERVPRO is to provide training and support to our staff so that when our commercial customers have a need, we become a trusted and valued partner. Your commercial marketing team here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is ready and here to help!

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: SERVPRO is here to help… golf?

10/4/2017 (Permalink)

Commercial Marketing Rep Amber Middleton with golfers at the Industrial golf event! She's here to help with commercial damages.

Our new Commercial Marketing Rep had her first golf scramble last week with the Industrial Club in Richmond. There were over 60 golfers gathered at Arlington Country Club to sweat it out in the September heat!

Joined by Marketing Coordinator Kelsey White, Amber setup a duck race, a raffle for some famous Kentucky Bourbon, and networked the day away. They had participants lined up all day for some fun in the sun!

This was just a small part of helping with the Industrial departments, and Amber cannot wait to get keep up the work for the Industrial giants of Richmond, Berea, and Mt. Vernon. Thanks to all who came out and participated in our activities!

Remember, call SERVPRO today for your commercial clean-up and restoration needs!

From the Bluegrass to Birmingham –the Madison, Rockcastle, Garrard, & Lincoln Counties girls headed South!

8/28/2017 (Permalink)

Marketing Manager Ashley Kovaleski and Marketing Coordinator Kelsey White in front of SERVPRO® of Birmingham!

On August 28^th, one of our owners –Julie Roberts, and part of our marketing team --Ashley Kovaleski and Kelsey White went to SERVPRO of Birmingham, Alabama. The girls traveled over seven hours to reach one of the most historic SERVPRO’s in the U.S.

SERVPRO® of Birmingham began 33 years ago with nothing more than a green clean dream!  David Wilson and his team started their SERVPRO from the ground up in Tallahassee, and are still serving Alabama today! While the girls were at SERVPRO® of Birmingham, they trained with some of the top professionals in their field.

While at SERVPRO® of Birmingham, they even got to meet the first SERVPRO Marketing Representative, Stan Richardson, who started with this team from the beginning. He told them about his first commercial job, and how it changed the industry as we know it. A local grocery store had caught fire and while they had never done a commercial property before they took the opportunity to help in their community. They got the job completed in ten days, and thus began the commercial side of SERVPRO.

The SERVPRO experience is unique to say the least, but being around a group of professionals who have the same passion about helping others through disaster is one that cannot be replicated. No matter what state you’re in, SERVPRO strives to make your disasters “Like it never even happened.”

Commercial business owners of Madison, Rockcastle, Garrard, & Lincoln Counties: Need an HVAC cleaning? SERVPRO is Here to Help!

6/16/2017 (Permalink)

We want the best possible service for our customers and calling SERVPRO to clean your ducts is a great place to start!

Sometimes we only think of HVAC cleanings for our own home. We want to keep our family happy and healthy. So, why not extend the same services to our customers. Dirty ducts can circulate mold, odor, and other contaminants throughout the building. All businesses should have their HVAC scoped to see if it needs cleaning from a professional. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is Here to Help! The SERVPRO difference can help with many dirty duct problems including: reducing potential mold growth, helping restore energy efficiency, and eliminate odors. Those are only a few differences a clean duct can make, call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties at (859) 623-0000 to see the difference for yourself!

We want the best possible service for our customers and calling SERVPRO to clean your ducts is a great place to start!

Minimizing Business Interruption with SERVPRO

5/5/2017 (Permalink)

One of the biggest challenges a business faces when dealing with an unfortunate structural damage issue is business interruption.  How does the office continuing operating?  What happens to inventory on-hand and supply orders?  Is the business able to continue servicing customers?  These concerns are stressful not only for owners and executives, but also the employees counting on their jobs.  At SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties it is our primary focus to minimize or eliminate business interruption issues so that our clients are able to continue their normal business functions for their clients and staff.  Beside cleaning or drying services, SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is able to assist with furniture and equipment relocation, computer and machinery restoration, document restoration and long term storage if needed. When damage affects your business, trust your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties to keep your operations running and to make your loss “Like it never even happened.”

No Building is “Too Big” for SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties

5/5/2017 (Permalink)

Don’t let the orange house logo fool you – the professionals at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties have the experience and capability to handle projects of all sizes including commercial buildings.  From factories and warehouse, to school buildings and hospitals, our team has the equipment, knowledge and understanding to handle any size commercial project. Our commercial clients trust us because we understand their business operation needs. Our training gives us the knowledge to handle any situation from water damage to smoke damage to content restoration and relocation. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is able to assess the situation, quickly develop a plan of action, and work with all key parties in executing and communicating during each phase of the project. Available to work 24 hours a day, 7 days of week – we provide a valuable resource to facilities of all sizes during a time of need.  Call us today at 859-623-000 for any of your commercial needs or to schedule a meeting to discuss. 

SERVPRO Attends Kentucky Housing Authority Annual Maintenance Conference

5/4/2017 (Permalink)

Marketing Manager Ashley Kovaleski and Marketing Rep April Goodin are pictured with 3 gentlemen from the Somerset Housing Authority

This year, members of our sales team from London, Richmond, and Preastonsburg were pleased to be able to attend the Kentucky Housing Authority’s Annual Maintenance Conference which was held April 10^th through April 13^th in Bowling Green, KY. Topics this year included HVAC and EPA Certification, Repair and Troubleshoot Gas and Electric Water Heaters, Carbon Monoxide and Fire Safety, Gas and Electric Furnace Repair and Troubleshooting, and Lead Paint Renovation Certification to name a few. The Kentucky Housing Association (KHA) has been serving Kentucky since 1937 and we are proud to support them as an active restoration vendor. KHA provides multiple yearly opportunities for its members to gain industry training and knowledge in the field of housing. 

While in attendance, our SERVPRO marketing team had the opportunity to talk with many of Kentucky’s housing maintenance professionals including members of the Richmond Housing Authority, Somerset Housing Authority, and Martin Housing Authority.  Topics discussed included biohazard clean-up, meth lab decontamination, fire remediation, dehumidification and water extraction, and mold mitigation and remediation.

When it comes to providing restoration services to housing complexes, SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties is ready for any size disaster!

Franchise Named CAPA Mentor

12/3/2015 (Permalink)

SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties is honored to announce that we have been named one of 35 franchises recognized as a Commercial Accounts Program Mentor.  As the SERVPRO brand grows, our reputation has changed from a residential fire and water restoration company to a restoration company that is “Ready for Whatever Happens”. 

Because of this success, both locally and nationally, the need for standardized systems to help develop and deliver consistency in the commercial marketplace for disaster recovery services exists.  It has been inspiring to be able to help develop these systems, the training, and help utilize innovative software, sales principles, and structured business practices needed to help establish a Commercial Accounts Program nationally. 

It is even more rewarding to be able to help assist franchises through this mentorship program who are newer to commercial disaster recovery, and may need help.  We have committed to help any SERVPRO franchise who selects us as a Commercial Accounts Program Mentor with any assistance needed on a commercial loss, regardless of size.  From managing and producing these losses to scoping, sales, estimation, or resource management, our local team is “Ready for Whatever happens”.  Our team believes in the unilateral vision from our corporate office that these losses need to be structured and systematic, and consistent from coast to coast. 

We are committed to using our knowledge, gained right here in Central and Eastern Kentucky, to help those who have clients in need.  We want to take the time to thank each of our clients, both residential and commercial alike, for all of the support given to us over the years.  Without you, our passion of serving those int heir time of need could not happen, and we are eternally grateful.